FAQ
Frequently Asked Questions
1. How long does it take to process my order?
All orders are processed within 2–3 business days (excluding weekends and holidays). Once shipped, you will receive a confirmation email with tracking information.
2. What are your shipping options and delivery times?
Currently, we offer Standard Shipping within the United States. Orders typically arrive within 7–12 business days. Shipping is free on all orders.
3. Do you offer international shipping?
At this time, Babyood ships only within the United States. We’re working on expanding our delivery options in the future.
4. How can I track my order?
After your order ships, you’ll receive an email with a tracking number and a link to track your package.
5. What if I entered the wrong shipping address?
Please ensure your shipping details are correct before placing your order. Babyood is not responsible for lost packages due to incorrect address information. If you realize there’s a mistake, contact us immediately at support@babyood.shop.
6. What is your return and refund policy?
We want you to shop with confidence. If you are not satisfied with your purchase, please review our Return & Refund Policy for details on eligibility, timelines, and how to request a return.
7. What payment methods do you accept?
We accept secure payments through major credit cards and trusted online payment methods. All transactions are encrypted for your protection.
8. Are your products safe for babies?
Yes! At Babyood, safety is our top priority. All our baby products are carefully selected for quality, durability, and child safety.
9. How do I contact Babyood customer support?
You can click here or reach us anytime via:
Email: support@babyood.shop
Phone: +13129998819